2. Payment with order is preferred and will help reduce
order processing time. Remember to include the $6.00 handling charge along
with the price of the items ordered, you will not be charged carrier's
cost if full payment is received. Make checks payable to Doc Morgan Inc.
in U.S. funds.
3. Accurately check order before sending and be sure to indicate the specific
date required (only if one exists).
4. Reference copy whether using our order form or your P.O. be sure to
keep a copy for future reference.
5. Order forms are available from Doc Morgan Inc. upon request or may
be downloaded above.
6. Phone orders accepted 8am - 5pm central standard time for priority
situations at (630) 584-9414.
1. Regular stock items will ship within 2 to 4 weeks from receipt of order
accompanied by all necessary information.
2. Eight weeks should be allowed for any special manufactured items requiring
elaborate personalization, titles, club names, or other special copy.
3. Orders will often be shipped ahead of schedule, however, due to fluctuation
in seasonal demand and production commitments, normal schedule should
4. Rush orders required in 10 working days or less (when possible) are
subject to a $10.00 rush charge, plus any additional express freight charges.
1. When certain merchandise is requested in advance of normal shipping
schedule, partial shipments will be made only when an additional basic
shipping fee has been approved to help defray costs.
2. When the normal delivery schedule for all items on a given order has
passed and some item(s) remain unavailable, a partial shipment will be
made when requested without additional fee.
Returns of merchandise (for reasons other than defects in materials and
workmanship) will not be accepted without prior authorization, and are
subject to a 20% restocking charge.
Open account privilege will be allowed to established accounts, based
on Net 30 days with 1-1/2% per month on all past due amounts.
Open account privilege will be suspended on any account over 45 days past
Open account billings under $25.00 will incur an additional $5.00 handling
Visa/Mastercard/Discover Card available for $50.00 minimum
Sales to Illinois Residents and Shipments or delivery to points within
the State of Illinois are subject to 7.5% state and local tax.
All goods are guaranteed against defects in workmanship and material for
a period of one year from date of shipment. Any product of ours considered
to be defective or in need of repair should be returned to us promptly.
A defective article will be repaired or replaced without charge. A nominal
charge may be quoted for the repair or replacement of a damaged article,
including stones, providing that it was originally purchased from us.
We cannot be responsible for the alteration or repair of our merchandise
All prices are subject to change without notice. Although we will endeavor
to hold all prices as long as economically possible, all precious metal
items may fluctuate on a day to basis according to the world metal market.
All products specified as including engraving in the price will be furnished
with our Oxidized (black colored) Diamond tip engraving. Products specified
as engraving additional can be engraved with our Oxidized (black colored)
Diamond tip engraving at $.32 per letter or Deluxe deep cut panto black
filled engraving at $.45 per letter. ALL COPY MUST BE FURNISHED ON PAPER.
Please type or print clearly. (Any copy accepted verbally is the customer's
responsibility in the event of an error.)
shipping fee on all orders under $100.00. All orders over $100.00 will
have a shipping fee of 8.5% on the basic amount only. This allows for Ground
Transportation or 1st Class Mail. “Express” shipping methods
are available for additional charges; please contact our office for a
quote. Shipping outside of the continental United States may have additional
charges, please contact our office for exact amounts.